Quality Improvement Tools & TechniquesBook - 1995
This comprehensive text covers the important quality-improvement tools and techniques. It intentionally avoids too much maths and statistics, couching everything in simple language. The statistical tools are fitted into the improvement context, using a simple case example that shows how they all relate. The reader thus learns both how the tools work and when to use them.
Publisher: New York : McGraw-Hill, c1995
Branch Call Number: 658.562 Mea 3206 01
Characteristics: ix, 326 p. : ill